Terms of Use

1. Acceptance of Terms

By accessing and using the Star Hawk website, you accept and agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website or services.

2. Description of Services

Star Hawk provides indoor plant care services including consultations, installations, ongoing maintenance, botanical styling, and plant rescue services. Our website provides information about these services and allows users to submit enquiries.

3. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information in all forms
• Use the website only for lawful purposes
• Not attempt to interfere with the proper functioning of the website
• Not reproduce, duplicate, or exploit any part of the website without permission
• Respect the intellectual property rights of Star Hawk and third parties

4. Service Bookings and Payments

Service requests submitted through our website are enquiries only and do not constitute binding agreements. Final service agreements, including pricing and terms, will be confirmed in writing prior to service commencement. Payment terms will be outlined in individual service agreements.

5. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Star Hawk or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

6. Disclaimer of Warranties

The information provided on this website is for general informational purposes only. While we strive for accuracy, we make no warranties or representations about:

• The completeness or accuracy of website content
• The suitability of information for your particular circumstances
• The continuous availability of the website
• The outcomes of following general plant care advice

7. Limitation of Liability

To the maximum extent permitted by Australian law, Star Hawk shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or reliance on information contained herein. Our liability for direct damages shall not exceed the fees paid for services in the relevant period.

8. Plant Care Results

Plant health and growth depend on numerous factors including environmental conditions, care consistency, and individual plant characteristics. While our services aim to optimise plant health, we cannot guarantee specific outcomes. Results may vary based on factors beyond our control.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content or practices of any linked sites. Your use of third-party websites is at your own risk.

10. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following any changes constitutes acceptance of the modified terms.

11. Termination

We reserve the right to terminate or suspend access to our website at our discretion, without notice, for conduct that we believe violates these Terms of Use or is harmful to other users, us, or third parties.

12. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Victoria.

13. Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

For questions about these Terms of Use, please contact us at:

Email: [email protected]
Address: 42 Botanical Lane, Richmond VIC 3121, Australia