GDPR Compliance

1. Introduction

Star Hawk is committed to ensuring the protection of personal data in accordance with the General Data Protection Regulation (GDPR) for visitors and clients from the European Economic Area (EEA). This page outlines how we comply with GDPR requirements and explains your rights under this regulation.

2. Data Controller

Star Hawk acts as the data controller for personal data collected through this website. Our contact details are:

Star Hawk
42 Botanical Lane
Richmond VIC 3121
Australia
Email: [email protected]

3. Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights and interests.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation.

4. Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

4.1 Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

4.2 Right to Rectification

You have the right to request correction of any inaccurate personal data we hold about you, or to have incomplete data completed.

4.3 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

4.4 Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

4.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

4.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

4.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

5. International Data Transfers

As Star Hawk is based in Australia, personal data collected from EEA residents may be transferred to and processed in Australia. Australia is recognised by the European Commission as providing an adequate level of data protection. We ensure appropriate safeguards are in place for any other international transfers.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. Specific retention periods are outlined in our Privacy Policy.

7. Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular security assessments
• Access controls limiting who can access personal data
• Staff training on data protection

8. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

9. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month of receipt. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.

10. Complaints

If you are not satisfied with how we handle your personal data or your rights request, you have the right to lodge a complaint with your local data protection supervisory authority in the EEA.

11. Changes to This Information

We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.